1. Refund request window
PC Turbo is a product and company registered in Brazil. Our refund policy follows the Brazilian standard of a 30-day unconditional guarantee from the date of purchase.
During this period, you may request a full refund with a single click — no explanation required.
2. How to request a refund
Requesting a refund is very simple: just access your Hotmart account, our payment platform. Open the link below, enter the same email address you used for the purchase, create a password, and check your inbox for a verification code. Once inside your Hotmart purchases area, select PC Turbo by clicking the three dots and then choose "Request refund".
consumer.hotmart.com/purchase3. Refund processing
Refunds are processed by the Hotmart platform, according to the payment method used.
The time it takes for the amount to appear in the customer's account or statement may vary depending on the policy and payment method of each platform (usually between 1 and 30 days).
4. Purchases after the 30-day window
After 30 calendar days from the purchase, refunds are only available if PC Turbo stops working correctly. In that case, please contact our support team — we will investigate the issue and, if the software is confirmed to be non-functional, a refund will be issued.
5. Contact
For questions or requests related to refunds, please use the official support channel available.
support@pcturbo.app